New Zealand Legislation
List of access keys
Skip to main content
Advanced search
Browse
About this site
How the site works
Contact us
News
Site map
Glossary
Access keys
Accessibility
Copyright
Privacy
Disclaimer
About legislation
Home
Advanced search
Browse
About this site
Web feeds
Tagged sections/clauses
Printing order
Quick search
HelpQuickSearch
?
Type
Acts
Bills
Secondary legislation
Other Instruments
All
Text
title
content
HelpDRegQuickSearch
?
My recent searches
Water Services Economic Efficiency and Consumer Protection Bill
Search within this Bill
By clauses
View whole (930KB)
Versions and SOPs
Add to web feed
Order a commercial print
Print/Download PDF [707KB]
Contents
Previous clause
Next clause
Tag clause
Remove
Previous hit
Next hit
Hon Dr Duncan Webb
Water Services Economic Efficiency and Consumer Protection Bill
Government Bill
192—2
Contents
Commentary
Key
1
Title
2
Commencement
Part 1
Preliminary provisions
3
Purpose
Overview
4
Functions of Commission under this Act
4
Commission’s functions under this Act
5
Matters to be considered by Commission and Minister
6
Duties of Commission relating to te Tiriti o Waitangi/the Treaty of Waitangi
7
Interpretation
8
Meaning of drinking water infrastructure services
9
Transitional, savings, and related provisions
10
Act binds the Crown
Part 2
Price and quality regulation
Subpart 1—General
11
Overview of this Part
12
Purpose of this Part
13
Interpretation
14
Regulation of water infrastructure services
15
Determinations made by Commission under this section
16
Amendment of
section 15
determination
17
Power to exempt disclosure of commercially sensitive information
Subpart 2—Timing
18
When initial input methodologies must be determined
19
When initial
section 15
determinations must be made
20
Regulatory periods
21
Ability to change implementation date
22
Ability to change
other
dates
for initial input methodologies and initial
section 15
determinations
23
Minister’s recommendation
23
Minister’s recommendation
Subpart 3—Input methodologies
24
Purpose of input methodologies
25
Requirement for input methodologies
26
How input methodologies apply
27
Matters covered by input methodologies
28
Commission process for determining input methodologies
29
Status of input methodologies, amendments, and revocations
30
Changes to input methodologies
31
Review and date of publication of input methodologies
31A
Commission may direct regulated water services provider to comply with relevant input methodology requirement
31B
Regulated water services provider must comply with direction from Commission
Subpart 4—Information disclosure regulation
32
Purpose of information disclosure regulation
33
Effect of being subject to information disclosure regulation
34
Section 15
determination to set out information disclosure requirements
35
Information required may include information about goods or services not subject to regulation under this Part
36
Charge for providing copies to public
Subpart 5—Quality regulation
37
Purpose of quality regulation
38
Effect of being subject to quality regulation
39
Section 15
determination to set out quality path requirements
Subpart 6—Price-quality regulation
40
Purpose of price-quality regulation
41
Effect of being subject to price-quality regulation
42
Section 15
determination to set out price-quality path requirements
43
Wash-up mechanism for maximum revenues specified in initial price-quality paths
44
Smoothing revenues and prices
45
Making new
section 15
determination
46
What happens to price-quality path if input methodologies change
Subpart 7
—
Reviews
47
Deregulation reviews
48
Reviews of unregulated water services entities
49
Reviews in relation to timing of price-quality regulation
50
Outcome of reviews
Subpart 8—Commission review of funding and pricing plans
and tariff lists
51
Commission must review funding and pricing plans
and tariff lists
52
Commission may give directions
53
Obligations of boards of regulated water services providers in response to direction from Commission
Subpart 9—Designations of
unregulated
water services entities
following a review
53A
Overview of subpart
54
Designation of water services entities by Order in Council
55
Minister’s recommendation
56
Content of designation
57
Duration of designation
58
Amendment and revocation of designation
Part 3
Consumer protection
Subpart 1AAA—General
59
Overview of this Part
60
Purpose of this Part
61
Interpretation
Subpart 1—Designations
of water services entities following a review
61A
Overview of subpart
62
Designation of water services entities by Order in Council
63
Minister’s recommendation
64
Commission’s recommendation
65
Process for Commission’s recommendation
66
Content of designation
order
67
Duration of designation
order
68
Amendment and revocation of designation
order
Subpart 2—Service quality code
69
Commission must make service quality code
70
Contents of Commission’s service quality code
71
Regulated water services providers must comply with service quality code
72
Process for making or amending service quality code
Subpart 3—Consumer complaints process and consumer dispute resolution service
Consumer complaints process
73
Requirement for regulated water services provider and drinking water suppliers to provide information to consumers and have complaints process
74
Review of complaint outcome using consumer dispute resolution service
75
Commission must monitor compliance with complaints process
Consumer dispute resolution
service
76
Consumer dispute resolution service
77
Determinations binding on regulated water services providers and drinking water suppliers
78
Appeals against
Applications to set aside
determinations
79
Procedure on
appeal
section 78
applications
80
Compliance with rules, binding settlements, and determinations
Enforcement of binding settlements and determinations
Commission review of consumer dispute resolution service
81
Commission must review consumer dispute resolution service
81A
Compliance statement may be required for purposes of provision of this Part or
Schedule 2
81B
Commission may give direction to comply with timetables and development codes
Miscellaneous matters
82
Duties of
dispute resolution
service provider, regulated water services providers, and drinking water suppliers
Part 4
Enforcement, monitoring, and appeals
Subpart 1—Civil liability
83
Overview of civil liability
Pecuniary penalty orders
84
When court may make pecuniary penalty order
85
Maximum amount of pecuniary penalty
86
Considerations for court in determining pecuniary penalty
87
Court must order that recovery from pecuniary penalty be applied to Commission’s actual costs
Compensatory orders
88
When court may make compensatory orders
89
Terms of compensatory orders
Injunctions
90
Court may grant injunctions
91
When court may grant restraining injunctions
92
Commission’s undertaking as to damages not required
Orders about information disclosure
92A
Order requiring information disclosure requirement to be complied with
Rules of procedure
93
Rules of civil procedure and civil standard of proof apply
94
Limit on proceedings
Relationship between proceedings and orders
95
More than 1 civil liability remedy may be given for same conduct
96
Only 1 pecuniary penalty order may be made for same conduct
97
No pecuniary penalty and criminal penalty for same conduct
Subpart 2—Offences
98
Order requiring information disclosure requirement to be complied with
99
Offences relating to information disclosure regulation
100
Offence relating to quality regulation
101
Offence relating to price-quality regulation
101A
Offence relating to direction of Commission
102
Offence relating to service quality code
102A
Offence involving failure to advise consumers about, provide information, and report on complaints process
102B
Failure to comply with development code, etc
Subpart 3—Additional remedies and penalties relating to
Part 3
103
Overview of this subpart
Additional remedies in relation to
breach of service quality code
failure to comply with service quality code or a development code
104
Order to disclose information or publish advertisement
105
General orders for
breach of service quality code
failure to comply with service quality code or development code
106
Other order for
breach of service quality code
failure to comply with service quality code or development code
107
Certain provisions of
subpart 1
apply in respect of proceedings under
subpart 3
Infringement offences
108
Interpretation
109
Infringement offences
110
Who may issue infringement notices
111
When infringement notice may be issued
112
Revocation of infringement notice before payment made
113
What infringement notice must contain
114
How infringement notice may be issued to person
115
Payment of infringement fees
116
Reminder notices
117
Relationship between infringement offences and other offences
Subpart 4—Appeals
118
Appeals against Commission determinations
119
Appeals against input methodology determinations
120
Process for appeals
121
Input methodology applies pending outcome of appeal
Subpart 5—Miscellaneous provisions relating to enforcement
122
Jurisdiction of High Court
123
Jurisdiction of District Court
124
Involvement in contravention
125
Illegal contracts provisions do not apply
126
Enforceability of other provisions not affected
Part 5
Miscellaneous
Subpart 1—Water Services Commissioner
Water Services Commissioner
127
Appointment of Water Services Commissioner
128
Minister’s recommendation
129
Further provisions relating to Water Services Commissioner
130
Who performs or exercises functions, duties, and powers of Commission
131
Further provisions relating to when Water Services Commissioner acts alone
132
Further provisions relating to when Water Services Commissioner acts with 2 or more other members
133
Accountability for collective duties
134
Alternate member to act instead of Water Services Commissioner in certain circumstances
135
Ability to delegate
135
Ability to delegate
Subpart 2—Application of Commerce Act 1986
136
Application of Part 6 of Commerce Act 1986 (enforcement, remedies, and appeals)
137
Application of Part 7 of Commerce Act 1986 (miscellaneous provisions)
138
Additional monitoring and investigation powers based on subpart 8 of Part 4 of Commerce Act 1986
139
Powers of Commission under this Part
Subpart 2A
—
Reviews
Process
139A
How review triggered
139B
Process requirements for Commission
139C
Minister’s decision
Reviews relating to
Part 2
139D
Additional regulation reviews
139E
Outcome of additional regulation review
139F
Deregulation reviews
139G
Outcome of deregulation review
139H
Review in relation to early price-quality regulation
139I
Outcome of review in relation to early price-quality regulation
139J
Review in relation to late price-quality regulation
139K
Outcome of review in relation to late price-quality regulation
Reviews relating to
Part 3
139L
Additional regulation reviews
139M
Outcome of additional regulation review
139N
Deregulation reviews
139O
Outcome of deregulation review
Subpart 3—Other provisions
140
Regulations
141
Regulations relating to levy
142
Levy for consumer dispute resolution services
143
Recovery of fees and other money
144
Commission to have regard to economic policies of Government
145
Material may be incorporated by reference
145
Material incorporated by reference
145A
Minister may establish Water Services Consumers Agency
145B
Function of Water Services Consumers Agency
Amendments to Water Services Act 2021
146
Principal Act
147
Part 2, subpart 4 heading
Subpart 4 heading in Part 2
amended
148
Section 38 amended (Requirement for supplier to provide information to consumers and have complaints process)
149
Sections 39 and 40 repealed
150
Section 57 amended (General exemptions)
151
Section 165 amended (Defence in prosecution for strict liability offence)
152
Section 169 amended (Liability of volunteers)
153
Cross-heading above section 188 amended
154
Section 188 amended (Offence involving failure to advise consumers about, provide, and report on complaint process)
155
Section 200 amended (Regulations)
Schedule 1
Transitional, savings, and related provisions
Schedule 2
Consumer dispute resolution service
Legislative history
The Parliament of New Zealand enacts as follows: